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Consumers Failing to Embrace AI Benefits, Says Research

Artificial Intelligence

AI With Heart: Pega Launches First Customer Empathy Controls for Business

How to make customer retention truly simple – for customers and employees

Pega Introduces New Messaging Capabilities to Help Brands Rapidly Adapt to Changing Customer Service Landscape

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the winners of the 2019 Pega Partner Awards at the 17th annual PegaWorld conference...

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld introduced Customer Empathy Advisor – a new capability of Pega® Customer...

LAS VEGAS – June 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today at PegaWorld announced the introduction of Real-Time AI Connectors – a new set of APIs...

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced a new client recognition program, the Pega DX HeroTM awards . Winners were...

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises and Girls in Tech , a global non-profit organization focused on the engagement, education, and...

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced at PegaWorld the launch of Enterprise Low-Code Factory – a centralized dashboard...

LAS VEGAS – June 3, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today launched new digital messaging capabilities within Pega Customer Service™ so clients can...

CAMBRIDGE, Mass. – May 28, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the recipients of the Pega Client Excellence Awards, which will be presented...

CAMBRIDGE, Mass. – May 21, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced that an Investor Session will be held at PegaWorld 2019 in Las Vegas hosted...

CAMBRIDGE, Mass. – May 13, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced its acquisition of In The Chat (ITC), an enterprise-grade digital customer...

CAMBRIDGE, Mass. – May 9, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced the latest keynote speakers for PegaWorld , Pega’s annual conference to be...

CAMBRIDGE, Mass. – May 1, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has been named a Visionary in the Gartner Magic Quadrant for Multichannel...

CAMBRIDGE, Mass. – April 22, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced its fundraising initiative for Girls in Tech , a global non-profit...

CAMBRIDGE, Mass. – February 4, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced enhancements to its suite of healthcare applications, including Pega...

CAMBRIDGE, Mass. – December 19, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced that Pega Infinity™ was named a Silver winner for Most Innovative...

LAS VEGAS – 5. Juni 2018 – Pegasystems Inc. (NASDAQ: PEGA), das Softwareunternehmen, dem beim Thema Kundenbindung weltweit führende Unternehmen vertrauen, hat auf der PegaWorld den Marktstart von Pega Infinity bekannt gegeben. Dabei handelt es sich...

PARIS et LAS VEGAS – 5 juin 2018 - Le spécialiste de l’interaction client au sein de grandes entreprises internationales, Pegasystems Inc. (NASDAQ : PEGA) a dévoilé aujourd’hui Pega Community : une communauté en ligne permettant à tous les...

CAMBRIDGE, Mass. – May 17, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced additional keynote speakers for PegaWorld — Pega’s annual conference to be held...

CAMBRIDGE, Mass. – May 3, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has been named a Visionary in the 2018 Gartner Magic Quadrant for...

CAMBRIDGE, Mass. – April 4, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has appointed Shoel Perelman as vice president of product for Pega®...

CAMBRIDGE, Mass. – March 27, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced its first set of keynote speakers for PegaWorld – Pega’s annual conference to...

CAMBRIDGE, Mass. and NEW YORK, N.Y. – February 21, 2018 – Pegasystems , (NASDAQ: PEGA), a leader in customer engagement software, and Idio , a demand orchestration platform for B2B marketing, today announced a strategic partnership that will enable...

CAMBRIDGE and NEW YORK — July 19, 2017 — Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, and Accenture (NYSE: ACN), a leading global professional services company, today...

CAMBRIDGE, Mass., and COLUMBIA, Md. – June 14, 2017 – Merkle , a leading technology-enabled, data-driven performance marketing agency, and Pegasystems , a leading provider of customer engagement software, today announced the launch of a marketing...

LAS VEGAS – June 6, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced at PegaWorld that Forrester Research has named Pegasystems a leader in the latest The...