Pega in der Presse

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| Banking Transformed

Current State of Digital Banking Transformation

| Field Service News

SSE Selects Pega for its Telecoms Digital Customer Offering

| CustomerThink

7 Customer-experience-related predictions for 2020

| Banking Transformed

Alan Trefler shares his perspective on the state of the banking industry from a technology perspective and the challenges of embracing new business models

| The Financial Brand

Alan Trefler discusses the state of the banking industry and customer engagement challenges

| ZDNet

Pega supports Australian Federal Government in maintaining transparency and accountability with sprint style implementation

| Government News

Pega chosen to digitize Australian welfare system with low-code Pega Platform

| Fintech Futures

Pega’s Steve Morgan predicts what’s next for banking technology and explains why legacy players will prevail in 2020

| CRN

Pega’s Luke McCormack comments on the use of Pega to digitize the Australian Federal Government Services’ welfare system

| Federal News Network

Suzette Kent, CIO of the federal government, explains the need for a broad and bold vision for government-wide IT modernization projects, no matter the scale

| Which-50

Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega

| iBestuur

Pega’s Marten Poutsma discusses how Pega client Rijkszaak’s digital transformation provides a foundation for a public-oriented government

| GCN

Pega’s Doug Averill explains how government agencies can boost productivity with low code

| Open Access Government

Pega’s Peter Ford comments on the use of AI in the UK’s National Health Service, and notes that while it is a great step, it is only one piece of the puzzle

| Which-50

NSW Department of Planning, Industry and Environment named Best in Community Innovation for overhauling key processes and applications using Pega technology

| Which-50

Pega research explores the advantages of open banking that can be leveraged by smaller banks in the market
Finextra logo

| Finextra

Pega partnered with Finextra to survey senior business and technology managers on the impact of AI and open banking on their strategies for onboarding, KYC , and client lifecycle management

| Which-50

Pega report reveals opportunities with open banking, especially for larger organizations

| Fintech Futures

Alan Trefler discusses the threat banks face from fintechs in the payments market

| CEO Magazine

Pega’s Michael Evans explains how data sharing will transform our understanding of personalized customer engagement and how businesses can unlock data’s true potential with open banking

| itnews

Pega client National Australia Bank explains how they are improving operational excellence with Pega

| Technology Decisions

Pega client New Zealand Ministry of Business, Innovation and Employment, discusses their plan to build a cloud-based platform to simplify businesses’ interactions with the government

| ET CIO

Pega's Suman Reddy shares how Radial reduced the time common customer service processes require from minutes to seconds with Pega RPA

| CustomerThink

Pega clients discuss the driving force behind their digital transformations and key factors for success

| Times of India

Pega's Summan Reddy discusses Pega client Radial's success with Pega RPA solutions

| Which-50

Pega client CBA shares how Pega is helping them create exceptional customer experiences through its digital transformation

| iTWire

Pega client Commonwealth Bank of Australia shares how Pega drives their customer conversations

| iTWire

At PegaWorld, HSBC Australia explains how they use Pega’s omnichannel messaging to build relationships with their customers