• Customer Service


    OnStar, LLC, doing business as OEM Telematics Services, provides vehicle safety and security, emergency, navigation, connection, and diagnostic services for customers in the United States.

  • Legacy System Innovation | Operations


    Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (Nasdaq: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy.

  • Operational Excellence, Operational Excellence | Customer Service


    Royal Philips of the Netherlands is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment, and home care.

  • Customer Service, Operational Excellence | Operations

    Rabobank Group

    The Rabobank Group is a leading global financial services provider serving more than 10 million customers worldwide.

  • Operational Excellence | Customer Service

    With Pega, SO Shows Government How Digital is Done

    Powered by the Pega Customer Service Application, SO has transformed the way that unemployment benefits and services are delivered to the unemployed.

  • Operational Excellence | Operations

    Standard & Poor's

    S&P Global (NYSE: SPGI) is a leading provider of transparent and independent ratings, benchmarks, analytics, and data to the capital and commodity markets worldwide.

  • Customer Service, Operational Excellence | Customer Service


    The USDA provides leadership on food, agriculture, natural resources, rural development, nutrition, and related issues based on public policy, the best available science, and effective management in the United States.

  • Operational Excellence | Operations


    Zurich Insurance Group (Zurich) is a leading multi-line insurer that serves its customers in global and local markets.