• Legacy System Innovation, Sales Effectiveness | Platform

    UnitedHealth Group: Massive Net Benefit Savings and Improved Satisfaction

    UnitedHealthcare selected Pega CRM technology to update the customer service platform in their contact centers, enabling end-to-end issue management.

  • Business Agility, Legacy System Innovation | Platform

    UnitedHealthcare: Automation Transforms Legacy Systems

    Learn how UnitedHealthcare achieved $40M in claims operations savings with Pega’s Robotic Automation and BPM Automation.

  • Customer Service, Operational Excellence | Operations

    Vodafone Germany: Excelling in B2B Order Management

    Vodafone is using Pega to deliver digital order capture, technical order fulfillment, and business process automation with case management.

  • Customer Service, Operational Excellence | Operations

    Xchanging and Pega Bring Innovation to the Global Insurance Market

    With Pega, Xchanging improved operational efficiencies for their customers in cash allocation, reconciliation and policy administration by 50%.

  • Customer Service, Operational Excellence | Platform

    Xerox Optimizes Field Service Operations With Pega Mobility

    With the Pega Field Service Application, Xerox keeps field service engineers connected by providing better visibility into service operations thereby enabling them to deliver a superior customer experience.

  • Operations

    AmeriGroup

    Amerigroup looks after the health of America's needy. The managed health care provider targets people eligible for Medicaid, the Children's Health Insurance Program (CHIP), FamilyCare, and other government special needs plans.

  • Sales Automation

    Bank of New York Mellon

    The Bank of New York Mellon Corporation (BNY Mellon), incorporated on February 9, 2007, is an investments company.

  • Customer Service, Operational Excellence | Sales Automation

    BB&T

    Building on a tradition of excellence in community banking that stretches back to 1872, BB&T continues to offer clients a complete range of financial services including banking, lending, insurance, trust, and wealth management solutions. We invite you to learn more about us, our company, and our philosophy.

  • Operational Excellence | Operations

    Bristol-Myers Squibb

    Bristol-Myers Squibb is a global BioPharma company firmly focused on its mission to discover, develop, and deliver innovative medicines to patients with serious diseases.