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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Electronics manufacturer sources responsibly and ethically with Pega.
Elisa logo
Elisa bridges omni-channel gaps.
Estes Express’ freight and logistics gain speed and agility with Pega.
Etisalat Logo
Etisalat combines digital, inbound, outbound, and event marketing.
Etisalat Logo
Etisalat connects to the customer conversation.
Expedia, Inc.
Expedia, Inc.
Express Scripts transforms and speeds prescription delivery.
Extended warranty provider improves productivity 42%.
Fallon Health Logo
Fallon Health
Farmer's Insurance Logo
Farmers delivers complex quotes in 14 minutes (vs. 14 days).
FBI modernizes to address firearm legislation and purchase volumes.
Fifth Third Bank
Fifth Third Bank redefines marketing through a unified platform.