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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

DEFRA enhances its Rapid Incident Response.
HSBC retains customers with a local touch.
IHS Markit
IHS Markit eases KYC for thousands of banks worldwide.
Işbank optimizes over 500 processes and gains 30% efficiency.
Işbank evolves omni-channel interactions.
John Hancock
John Hancock
Kaiser Permanente
Kaiser Permanented saves $100M over 10 years.
Liberty Global
Liberty Global achieves digital transformation across systems and geographies.
Link Market Services logo
Link Market Services optimizes employee efficiency.
Lloyds Banking Group
Lloyds Banking Group
MasterCard Worldwide
MasterCard Worldwide
ME transforms itself into Australia's best digital bank.