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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Farmer's Insurance Logo
Farmers delivers complex quotes in 14 minutes (vs. 14 days).
Fifth Third Bank
Fifth Third Bank redefines marketing through a unified platform.
Ford: Driving CX improvements with next-best-action
Foxtel Logo
Foxtel ramps up retention with next best action.
GM delivers exceptional connected experiences everywhere ... One decision at a time
IHS Markit
IHS Markit eases KYC for thousands of banks worldwide.
Işbank evolves omni-channel interactions.
Nissha logo
Nissha transforms business with shorter time to market.
OCBC sets new standards for customer accounts.
Oi makes complex marketing simpler and more effective.
Game-changing experiences at Optus
PNC logo
PNC creates compelling, data-driven customer experiences.