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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Philips logo
Philips empowers healthcare with connected devices.
Retail warranty provider increases sales with award-winning service.
Safelite Logo
Mobile field service for 4 million customers a year.
SO shows governments how digital is done.
TalkTalk Logo
TalkTalk leads a consumer revolution
TCDRS Logo
TCDRS delivers a superior omni-channel experience.
Telstra
Telstra makes moving easy for its customers.
Transavia
Transavia creates memorable customer experiences.
U.S. Department of Veterans Affairs: Saving millions of taxpayer dollars and adapting to changing invoicing needs
USDA holistic grants management solution improves efficiency, visibility, and compliance.
Pega’s integrated warranty framework provides real-time control and critical linkage between the warranty claim, supplier claim, and bench testing performed at the parts return center.
VIVAT
VIVAT eliminates complexity and accelerates customer engagement.