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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Heineken Ireland taps into mobility.
HSBC
HSBC standardizes a global payments investigation solution across 87 countries.
John Hancock
John Hancock
Kaiser Permanente
Kaiser Permanented saves $100M over 10 years.
Lloyds Banking Group
Lloyds Banking Group
Major auto manufacturer transforms warranty program.
Marine parts manufacturer synchronized field service around the globe.
mgen-logo-color
MGEN's global enterprise transformation.
nasco-logo-color
NASCO unifies data to improve customer service.
OCBC Bank preview card
OCBC reimagines customer engagement.
Paypal logo
PayPal
Pega Consulting delivered the FSR and TREAD components in just 14 weeks, despite significant infrastructure issues.