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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Aegon logo
Aegon improves internal processes to become a truly digital insurer.
Air Europa: A commitment to customer centricity
Alere closes gaps in member healthcare.
Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
Anthem's service improves customer retention.
C3i provides more value for customers.
Carnival Cruise Lines
Cisco delivers dynamic digital customer engagement.
CNO Financial: Transforming the agent, staff, and customer experience.
Coca-Cola logo
Coca-Cola saved $2.5 million annually in telecommunications.
Con-Edison logo
Con Edison powers up the customer experience.