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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Cisco Logo
Cisco increases resolution speed by 70%.
Premium equipment company empowers connected machines.
Vermont Office of Professional Regulation: Creating a 100% online, Next Generation Licensing Platform.
CVS Health
DEFRA enhances its Rapid Incident Response.
DICTU: Bringing automation and standardization to government services.
Electronics manufacturer sources responsibly and ethically with Pega.
Estes Express’ freight and logistics gain speed and agility with Pega.
Express Scripts transforms and speeds prescription delivery.
FBI modernizes to address firearm legislation and purchase volumes.
Future-proofing a captive auto finance organization with Pega.
GE Healthcare Logo
GE Healthcare radically improves its service contracts process.