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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Etisalat Logo
Etisalat connects to the customer conversation.
Fifth Third Bank
Fifth Third Bank redefines marketing through a unified platform.
Ford: Driving CX improvements with next-best-action
Foxtel Logo
Foxtel ramps up retention with next best action.
onstar-logo-color
GM delivers exceptional connected experiences everywhere ... One decision at a time.
HSBC
HSBC Australia unifies customer experiences across all platforms.
Işbank
Işbank evolves omni-channel interactions.
oi-logo-color
Oi makes complex marketing simpler and more effective.
Optus
Game-changing experiences at Optus
PNC logo
PNC creates compelling, data-driven customer experiences.
RBS Logo
RBS delivers personalized customer experiences.
Santander Logo
Santander UK brings one-to-one customer engagement to life.