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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

British Gas logo
British Gas unlocks value with a unified approach to marketing.
EE quadruples successful offers to customers.
CBA Logo
CBA interacts with customers during moments of need.
Achmea wins over their customers with AI.
British Gas logo
British Gas reshapes customer loyalty
Deutche-Bank logo
Deutsche Bank
Elisa logo
Elisa bridges omni-channel gaps.
Etisalat Logo
Etisalat combines digital, inbound, outbound, and event marketing.
Etisalat Logo
Etisalat connects to the customer conversation.
Fifth Third Bank
Fifth Third Bank redefines marketing through a unified platform.
Ford: Driving CX improvements with next-best-action
Foxtel Logo
Foxtel ramps up retention with next best action.