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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Achmea wins over their customers with AI.
Aegis logo
Aegis creates a next-generation underwriting system.
Aegon logo
Aegon improves internal processes to become a truly digital insurer.
CNO Financial: Transforming the agent, staff, and customer experience
CSAA logo
CSAA transforms the customer experience.
Farmer's Insurance Logo
Farmers delivers complex quotes in 14 minutes (vs. 14 days).
Great American Insurance
Great American Insurance transforms the customer experience.
Heathrow
Heathrow improves real-time operations.
MIB accelerates its digital transformation with design thinking
new-york-life-logo-color
New York Life Insurance
QBE logo
QBE increases new business and improves retention with Pega.
Sun Life Financial improves ROI through process automation.