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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Alere closes gaps in member healthcare.
AmeriGroup logo
Anthem's service improves customer retention.
BCBS increases revenue with automation
Bristol-Myers Squibb logo
Bristol-Myers Squibb
C3i provides more value for customers.
CVS Health
DAK transforms to member-centric insurance.
Express Scripts transforms and speeds prescription delivery.
Fallon Health Logo
Fallon Health
GE Healthcare Logo
GE Healthcare radically improves its service contracts process
Health Alliance Plan
HAP streamlines its entire appeals and grievance lifecycle.