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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Agricultural equipment co. increases productivity.
Athletic footwear leader speeds orders and cuts costs with Pega.
Process automation – reimagined
Cisco delivers dynamic digital customer engagement
Cisco Logo
Cisco increases resolution speed by 70%.
Coca-Cola logo
Coca-Cola saved $2.5 million annually in telecommunications
Premium equipment company empowers connected machines.
Dell EMC Logo
Dell EMC uses decisioning to transform work.
Electronics manufacturer sources responsibly and ethically with Pega
Estes Express’ freight and logistics gain speed and agility with Pega
Extended warranty provider improves productivity 42%
Ford: Driving CX improvements with next-best-action