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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
ANZ logo
ANZ transforms global business operations with Pega.
Santander Logo
Banco Santander Brasil delivers exceptional client service, fast.
Bank of New York Mellon
CBA Logo
CBA interacts with customers during moments of need.
Deutche-Bank logo
Deutsche Bank
Fifth Third Bank
Fifth Third Bank redefines marketing through a unified platform.
HSBC Australia unifies customer experiences across all platforms.
HSBC standardizes a global payments investigation solution across 87 countries.
IHS Markit
IHS Markit eases KYC for thousands of banks worldwide.