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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

ACSO logo
ACSO revolutionizes its view into work with client data.
Air Force Research Lab improves data quality for empowered decision-making.
Delivering a modern, unified case management system
California generates $2B for citizen services.
Carnival Cruise Lines
DEFRA enhances its Rapid Incident Response.
Expedia, Inc.
Expedia, Inc.
FBI modernizes to address firearm legislation and purchase volumes.
IP Australia: Transforming operations and customer service
Reinventing and streamlining a massive claims process
New Jersey Courts leads the way in criminal justice reform.
New South Wales streamlines state transportation management.