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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Achmea wins over their customers with AI.
Aegis logo
Aegis creates a next-generation underwriting system.
Aegon logo
Aegon improves internal processes to become a truly digital insurer.
British Gas logo
British Gas reshapes customer loyalty
British Gas logo
British Gas unlocks value with a unified approach to marketing.
CNO Financial: Transforming the agent, staff, and customer experience
Con-Edison logo
Con Edison powers up the customer experience.
CSAA logo
CSAA transforms the customer experience.
Farmer's Insurance Logo
Farmers delivers complex quotes in 14 minutes (vs. 14 days).
Great American Insurance
Great American Insurance transforms the customer experience.
MIB accelerates its digital transformation with design thinking
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New York Life Insurance