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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
ANZ logo
ANZ transforms global business operations with Pega.
Santander Logo
Banco Santander Brasil: Delivering exceptional client service, fast
Bank of New York Mellon
BB&T
BB&T
British Gas logo
British Gas reshapes customer loyalty
British Gas logo
British Gas unlocks value with a unified approach to marketing.
CBA Logo
CBA interacts with customers during moments of need.
Con-Edison logo
Con Edison powers up the customer experience.
CYBG revolutionises their customer onboarding processes.
Deutche-Bank logo
Deutsche Bank