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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Bristol-Myers Squibb logo
Bristol-Myers Squibb
Using Pega solutions, BT has also shifted responsibility into the hands of the business users to put customer needs at the center of decision-making.
EE quadruples successful offers to customers.
Elisa logo
Elisa bridges omni-channel gaps.
Etisalat Logo
Etisalat combines digital, inbound, outbound, and event marketing.
Etisalat Logo
Etisalat connects to the customer conversation.
Foxtel Logo
Foxtel ramps up retention with next best action.
Liberty Global
Liberty Global achieves digital transformation across systems and geographies.
oi-logo-color
Oi makes complex marketing simpler and more effective.
Optus
Game-changing experiences at Optus
Orange logo
Orange revolutionizes B2B order management with Pega.
Pfizer logo
Pfizer manages drug safety across global partnerships.