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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Achmea wins over their customers with AI.
Aegis logo
Aegis creates a next-generation underwriting system.
Aegon logo
Aegon improves internal processes to become a truly digital insurer.
CSAA logo
CSAA transforms the customer experience.
EE quadruples successful offers to customers.
Elisa logo
Elisa bridges omni-channel gaps.
Etisalat Logo
Etisalat combines digital, inbound, outbound, and event marketing.
Etisalat Logo
Etisalat connects to the customer conversation.
Farmer's Insurance Logo
Farmers delivers complex quotes in 14 minutes (vs. 14 days).
Foxtel Logo
Foxtel ramps up retention with next best action.
Great American Insurance
Great American Insurance transforms the customer experience.
Liberty Global
Liberty Global achieves digital transformation across systems and geographies.