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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

GE Healthcare Logo
GE Healthcare radically improves its service contracts process.
Health Alliance Plan
HAP streamlines its entire appeals and grievance lifecycle.
Health Alliance Plan
HAP delivers enterprise value through product modernization.
Highmark Health Solutions de-risks innovation to transform healthcare.
Kaiser Permanente
Kaiser Permanented saves $100M over 10 years.
MGEN's global enterprise transformation.
NASCO unifies data to improve customer service.
Optum streamlines clinical licensing and certification.
OptumRx safeguards heath and eliminates waste.
Philips logo
Philips empowers healthcare with connected devices.
Zimmer Biomet integrates systems following a merger.