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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

UnitedHealth Group
UnitedHealth Group nets massive benefit savings and improves customer satisfaction.
Alere closes gaps in member healthcare.
Express Scripts transforms and speeds prescription delivery.
AmeriGroup logo
Anthem's service improves customer retention.
BCBS increases revenue with automation.
Bristol-Myers Squibb logo
Bristol-Myers Squibb
C3i provides more value for customers.
CVS Health
DAK puts faith in customer-focused communication.
DAK transforms to member-centric insurance.
Fallon Health Logo
Fallon Health