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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

UnitedHealth Group
UnitedHealth Group nets massive benefit savings and improves customer satisfaction.
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Alere closes gaps in member healthcare.
Express Scripts transforms and speeds prescription delivery.
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AmeriGroup
Anthem's service improves customer retention.
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Bristol-Myers Squibb
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C3i provides more value for customers.
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CVS Health
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Fallon Health
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GE Healthcare
Health Alliance Plan
HAP streamlines its entire appeals and grievance lifecycle.
Kaiser Permanente
Kaiser Permanented saves $100M over 10 years.