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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

UnitedHealth Group
UnitedHealth Group nets massive benefit savings and improves customer satisfaction.
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Alere closes gaps in member healthcare.
Anthem's service improves customer retention.
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AmeriGroup
Bristol-Myers Squibb logo
Bristol-Myers Squibb
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C3i provides more value for customers.
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CVS Health
Express Scripts transforms and speeds prescription delivery.
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Fallon Health
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GE Healthcare
Health Alliance Plan
HAP streamlines its entire appeals and grievance lifecycle.
Kaiser Permanente
Kaiser Permanented saves $100M over 10 years.