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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Pega’s integrated warranty framework provides real-time control and critical linkage between the warranty claim, supplier claim, and bench testing performed at the parts return center.
Wärtsilä optimizes service support with IoT engine data.
Xerox: Delivering world-class mobile customer service.
Digital service log cuts Xerox customer downtime.