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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Extended warranty provider improves productivity 42%.
Ford: Driving CX improvements with next-best-action
Future-proofing a captive auto finance organization with Pega.
GE Healthcare Logo
GE Healthcare transformation supports compliance and process management.
Giant flooring manufacturer preempts customer impacting events.
Global automaker optimizes auto customer safety.
Pega Platform™ represented an agile approach to the dealer technical support solution.
Global manufacturer saves $30M by retooling legacy apps.
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GM delivers exceptional connected experiences everywhere ... One decision at a time.
Heineken Ireland taps into mobility.
Major auto manufacturer transforms warranty program.
Marine parts manufacturer synchronized field service around the globe.