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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Cisco digitizes global customer service.
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Siemens creates a seamless customer experience with master data management.
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Coca-Cola delivers real results in real-time.
Agricultural equipment co. increases productivity.
Process automation – reimagined
Cisco Logo
Cisco increases resolution speed by 70%.
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Dell EMC uses decisioning to transform work.
Estes freight and logistics advances speed and agility with Pega.
Global automaker optimizes auto customer safety.
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GM delivers exceptional connected experiences everywhere ... One decision at a time
Major auto manufacturer transforms warranty program.
Multinational high-tech firm transforms supply chain procurement processes.