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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Agricultural equipment co. increases productivity.
Athletic footwear leader speeds orders and cuts costs with Pega.
Process automation – reimagined
British Gas logo
British Gas reshapes customer loyalty.
British Gas logo
British Gas unlocks value with a unified approach to marketing.
Using Pega solutions, BT has also shifted responsibility into the hands of the business users to put customer needs at the center of decision-making.
Building an integrated quality management system with Pega.
Captive lender’s new financing platform supports 225,000 annual loans.
cisco-logo-color
Cisco delivers dynamic digital customer engagement.
Cisco Logo
Cisco increases resolution speed by 70%.
Coca-Cola logo
Coca-Cola saved $2.5 million annually in telecommunications.
Con-Edison logo
Con Edison powers up the customer experience.