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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

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ACSO revolutionizes its view into work with client data.
Agricultural equipment co. increases productivity.
Air Force Research Lab improves data quality for empowered decision-making.
Athletic footwear leader speeds orders and cuts costs with Pega.
Process automation – reimagined
Using Pega solutions, BT has also shifted responsibility into the hands of the business users to put customer needs at the center of decision-making.
Building an integrated quality management system with Pega.
Delivering a modern, unified case management system.
California generates $2B for citizen services.
Captive lender’s new financing platform supports 225,000 annual loans.
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Cisco delivers dynamic digital customer engagement.
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Cisco increases resolution speed by 70%.