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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
HSBC standardizes a global payments investigation solution across 87 countries.
John Hancock
John Hancock
Lloyds Banking Group
Lloyds Banking Group
OCBC Bank preview card
OCBC reimagines customer engagement.