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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Agricultural equipment co. increases productivity.
Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
ANZ logo
ANZ transforms global business operations with Pega.
Athletic footwear leader speeds orders and cuts costs with Pega.
Process automation – reimagined
Santander Logo
Banco Santander Brasil delivers exceptional client service, fast.
Bank of New York Mellon
Building an integrated quality management system with Pega
CBA Logo
CBA interacts with customers during moments of need.
Cisco delivers dynamic digital customer engagement