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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
ANZ logo
ANZ transforms global business operations with Pega.
Santander Logo
Banco Santander Brasil: Delivering exceptional client service, fast
Bank of New York Mellon
BB&T
BB&T
CBA Logo
CBA interacts with customers during moments of need.
CYBG revolutionises their customer onboarding processes.
Deutche-Bank logo
Deutsche Bank
EE quadruples successful offers to customers.
Elisa logo
Elisa bridges omni-channel gaps.
Etisalat Logo
Etisalat combines digital, inbound, outbound, and event marketing.