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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

Achmea wins over their customers with AI.
Aegis logo
Aegis creates a next-generation underwriting system.
Aegon logo
Aegon improves internal processes to become a truly digital insurer.
Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
ANZ logo
ANZ transforms global business operations with Pega.
Santander Logo
Banco Santander Brasil: Delivering exceptional client service, fast
Bank of New York Mellon
BB&T
BB&T
CBA Logo
CBA interacts with customers during moments of need.
CSAA logo
CSAA transforms the customer experience.
CYBG revolutionises their customer onboarding processes.