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Customer Case Studies

Big brands, big wins

From flawless customer engagement to operational excellence, Pega empowers the world’s leading companies to achieve breakthrough results.

alere-logo-color
Alere closes gaps in member healthcare.
Alfa-Bank logo
Alfa-Bank decreases servicing time by 400% and improves the client experience.
American Express logo
American Express triples customer satisfaction.
AmeriGroup logo
AmeriGroup
Anthem's service improves customer retention.
ANZ logo
ANZ transforms global business operations with Pega.
Santander Logo
Banco Santander Brasil: Delivering exceptional client service, fast
Bank of New York Mellon
BB&T
BB&T
Bristol-Myers Squibb logo
Bristol-Myers Squibb
c3i-logo-color
C3i provides more value for customers.
CBA Logo
CBA interacts with customers during moments of need.