• Operational Excellence | Operations

    Aegis Creates a Next-Generation Underwriting System

    Read how Aegis leveraged Pega's platform to update their underwriting platform, fully integrate enterprise applications, and overcome legacy issues.

  • Operational Excellence | Operations

    AIG: One Global Claims Process Specialized by Country

    AIG worked with Pega to develop the OneClaim insurance claims processing software that improved claim processing speed by over 20%.

  • Workforce Optimization, Operational Excellence | Operations

    CareFirst BCBS Speeds Product Builds

    CareFirst selected Pega’s Product Composer System (PCS) for Healthcare to achieve its business goals: improve accuracy, reduce time to market, and decrease the complexity of benefit administration.

  • Operational Excellence, Workforce Optimization | Operations

    Cisco Increases Resolution Speed by 70%

    Enterprise work management with Pega Rules Engine has enabled Cisco to grow in new markets by accounting for local laws and consumer preferences.

  • Operations

    Heathrow Airport: Improving Real-Time Operations

    Heathrow hired Pega for its ability to capture business objectives and setup BPM systems along with their workflow management requirements.

  • Operational Excellence | Operations

    Pfizer: Managing Drug Safety Across Global Partnerships

    Pfizer leveraged Pega’s industry-leading business process management and dynamic case management capabilities, along with Pega’s Pharmacovigilance application to deliver its Pharmacovigilance Exchange (PVX) solution in less than four months.

  • Customer Retention | Operations

    QBE Increases New Business and Improves Retention With Pega

    QBE used Pega’s technology to develop an automated process to improve information exchange, transparency, and create a unified desktop to address the needs of its underwriters.

  • Customer Service, Workforce Optimization | Operations

    Safelite Eliminates Paper for Technicians in the Field

    Safelite Auto Glass leveraged Pega Mobility to create a Field Serivce software that eliminated paper, utilized digital customer service, and increased efficiency.

  • Customer Service, Operational Excellence | Operations

    Telstra: Complex B2B Provisioning in 8 Instead of 80 Days

    Learn how Pega helped Telstra simplify business processes and streamline enterprise work management, reducing their service cycle by 70%.

  • Customer Service, Operational Excellence | Operations

    Vodafone Germany: Excelling in B2B Order Management

    odafone is using Pega to deliver digital order capture, technical order fulfillment, and business process automation with case management.