• Operational Excellence | Operations

    Aegis Creates a Next-Generation Underwriting System

    Read how Aegis leveraged Pega's platform to update their underwriting platform, fully integrate enterprise applications, and overcome legacy issues.

  • Operational Excellence, Workforce Optimization | Operations

    Cisco Increases Resolution Speed by 70%

    Enterprise work management with Pega Rules Engine has enabled Cisco to grow in new markets by accounting for local laws and consumer preferences.

  • Operations

    Heathrow Airport: Improving Real-Time Operations

    Heathrow hired Pega for its ability to capture business objectives and setup BPM systems along with their workflow management requirements.

  • Operational Excellence | Operations

    Pfizer: Managing Drug Safety Across Global Partnerships

    Pfizer leveraged Pega’s industry-leading business process management and dynamic case management capabilities, along with Pega’s Pharmacovigilance application to deliver its Pharmacovigilance Exchange (PVX) solution in less than four months.

  • Customer Retention | Operations

    QBE Increases New Business and Improves Retention With Pega

    QBE used Pega’s technology to develop an automated process to improve information exchange, transparency, and create a unified desktop to address the needs of its underwriters.

  • Customer Service, Workforce Optimization | Operations

    Safelite Eliminates Paper for Technicians in the Field

    Safelite Auto Glass leveraged Pega Mobility to create a Field Serivce software that eliminated paper, utilized digital customer service, and increased efficiency.

  • Customer Service, Operational Excellence | Operations

    Telstra: Complex B2B Provisioning in 8 Instead of 80 Days

    Learn how Pega helped Telstra simplify business processes and streamline enterprise work management, reducing their service cycle by 70%.

  • Customer Service, Operational Excellence | Operations

    Vodafone Germany: Excelling in B2B Order Management

    Vodafone is using Pega to deliver digital order capture, technical order fulfillment, and business process automation with case management.

  • Customer Service, Operational Excellence | Operations

    Xchanging and Pega Bring Innovation to the Global Insurance Market

    With Pega, Xchanging improved operational efficiencies for their customers in cash allocation, reconciliation and policy administration by 50%.

  • Operations

    AmeriGroup

    Amerigroup looks after the health of America's needy. The managed health care provider targets people eligible for Medicaid, the Children's Health Insurance Program (CHIP), FamilyCare, and other government special needs plans.