• Sales Effectiveness, Sales Efficiency | Sales Automation

    AIG Japan: Revolutionizing the Way Insurance is Sold

    To execute their vision, AIG Japan turned to Pega to create an intuitive, state-of-the-art portal for sales and service.

  • Customer Service, Operational Excellence | Sales Automation

    Farmers Insurance: Complex Quotes in 14 Minutes Instead of 14 Days

    Leveraging BPM technology from Pega, Farmers took control of its small commercial insurance application process by eliminating the factors that slowed down business. They re-created and streamlined the new business cycle.

  • Client Onboarding, Business Agility | Sales Automation

    IHS Markit: Easing KYC for Thousands of Banks

    To power kyc.com, Markit and Genpact decided to use Pega 7 Case Management and CRM to manage the creation and maintenance of its KYC and FATCA profiles. This has resulted in speed to market when incorporating new jurisdictions, financial institutions, and end customers.

  • Customer Acquisition, Sales Effectiveness | Sales Automation

    OCBC Sets New Standard for Customer Accounts

    OCBC was able to streamline their customer onboarding process, increasing customer satisfaction and upsell opportunities.

  • Customer Acquisition | Sales Automation

    SunTrust Bank: Online customer onboarding grows 400%.

    Using Pega, SunTrust’s online new account opening operations are far more efficient, delivering profitability and a superior customer onboarding experience—with just an eight month implementation time.

  • Customer Service, Operational Excellence | Sales Automation

    Telecom Italia: Unifying the B2B Customer Experience

    With the Pega solution, Telecom Italia is now able to go to market more aggressively with dozens of new integrated offers.

  • Sales Automation

    Bank of New York Mellon

    The Bank of New York Mellon Corporation (BNY Mellon), incorporated on February 9, 2007, is an investments company.

  • Customer Service, Operational Excellence | Sales Automation

    BB&T

    Building on a tradition of excellence in community banking that stretches back to 1872, BB&T continues to offer clients a complete range of financial services including banking, lending, insurance, trust, and wealth management solutions. We invite you to learn more about us, our company, and our philosophy.

  • Customer Service, Operational Excellence | Sales Automation

    Fallon Health

    Founded in 1977, Fallon Health is a leading health care services organization that supports the diverse and changing needs of their customers.