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Pega Co-Browse Demo

API key for pega is: 55df5c77b27de60854000006

Easy, secure, available across channels

EASY TO DEPLOY

  • No downloads: No need for executable downloads, installations or third party plug-ins – (i.e. Java, .Net).
  • One snippet of code: Runs on any device that runs HTML and JavaScript with just one snippet of code.

EASY TO ENGAGE

  • Intuitive and Responsive Interface: Customers control access to their desktop and can terminate co-browsing at any time. User experience optimized for use on smartphones and tablets.
  • Visual guidance: Employees can highlight and direct easily to the information their customer needs.
  • Document Co-Browse: Share documents and guide customers within the documents via visual cues all within the website – no launch application needed.
  • Chat Integration: Integrate with Pega Chat or your chat platform. And can be integrated in your Pega Customer Service application.

SECURE COLLABORATION

  • Browser-based: The representative only sees the customer’s web site, not any other open windows, applications, or desktop.
  • Intuitive and Responsive Interface
  • Field/Element masking – Specify the sensitive information to be masked with HTML elements or form fields All masked elements never leave the customer’s browser, never travel through Pega Co-Browse servers and are never seen by the representative.
  • Optimized for security industry standards. All data transport is encrypted over the public internet via industry-grade 256-bit SSL/TLS Encryption. It never stores any website’s HTML content inside a database or within a log file.

AVAILABLE ACROSS CHANNELS

  • Web Platform Flexibility –Works with all major browsers and operating systems, including Internet Explorer, Firefox, Safari and Chrome.
  • Cloud and On Premise: Available in the cloud as well as on premise.

 

Pega Co-Browse Demo

Pega Co-Browse Demo

Co-browse, which is similar to screen sharing, occurs inside a browser and allows a customer...

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