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Pega in the news

See the latest updates and media coverage about Pega from around the world.

Featured Press Releases

Pega Survey: Customer Service Reps Are Sick and Tired of Roadblocks Preventing Better Customer Service

CAMBRIDGE, Mass. – November 20, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced results of a global survey that found customer service representatives...

Pega Care Management Enhancements Improve Transparency for Payers and Providers for Better Patient Outcomes

CAMBRIDGE, Mass. – October 29, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced enhancements to Pega Care Management TM that improve transparency and...

Pega Accelerates AI Implementations With New Step-by-Step Guidance Built Directly Into Software

CAMBRIDGE, Mass. – October 15, 2019 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced Next-Best-Action Designer – an intuitive AI configuration wizard that...

Featured Media Coverage

| Which-50

Which-50 Awards: HSBC – The Best In Analytics Innovation

HSBC’s Pega-based customer engagement solution was named The Best In Analytics Innovation for increasing meaningful customer conversations and improving inefficiencies

| Which-50

Which-50 Awards: The Commonwealth Bank Of Australia — Best In Customer Service Innovation

Commonwealth Bank of Australia was named a winner for Best In Customer Service Innovation for its transformative customer engagement strategy by overhauling its digital infrastructure with Pega

| RT Insights

Pegasystems Enables Business Users to Apply AI in Real Time

Pega’s Matt Nolan discusses how the Next-Best-Action Designer enables business users to apply AI in real time