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Artificial Intelligence

AI With Heart: Pega Launches First Customer Empathy Controls for Business

Consumers Failing to Embrace AI Benefits, Says Research

How to make customer retention truly simple – for customers and employees

Pega Introduces New Messaging Capabilities to Help Brands Rapidly Adapt to Changing Customer Service Landscape

CAMBRIDGE, Mass. – December 19, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world’s leading enterprises, today announced that Pega Infinity™ was named a Silver winner for Most Innovative...

CAMBRIDGE, Mass. – July 11, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced it has been named a Visionary in the Gartner Magic Quadrant for Sales Force...

CAMBRIDGE, Mass. – March 6, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced Pega® Sales Coach, an industry-first capability within Pega® Sales Automation...

CAMBRIDGE, Mass. – August 22, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced a new global survey that shows financial services institutions need to...

CAMBRIDGE, Mass. – June 27, 2017 – Pegasystems , (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced that Forrester Research has named Pega® Sales Automation application the top...

CAMBRIDGE, Mass. – March 21, 2017 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today announced enhanced artificial intelligence (AI) capabilities in Pega® Sales Automation...