Press Releases

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Artificial Intelligence

AI With Heart: Pega Launches First Customer Empathy Controls for Business

Consumers Failing to Embrace AI Benefits, Says Research

How to make customer retention truly simple – for customers and employees

Pega Introduces New Messaging Capabilities to Help Brands Rapidly Adapt to Changing Customer Service Landscape

CAMBRIDGE, Mass. – March 8, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowering customer engagement at the world’s leading enterprises, today released survey results uncovering key factors impacting consumers’ health decisions –...