The World’s Leading BPM Now Available on the World’s Leading Cloud Platform

Pega Process Extender™ now available to automate and optimize processes across multiple channels.

Cambridge, Mass. – May 31, 2013 – Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM), today announced that its Pega Process Extender™ has been certified for interoperability with applications built on the world’s leading cloud platform. 

Now available on the Salesforce AppExchange, the Pega Process Extender offers a secure, comprehensive suite of no-code business services and high-performance connections allowing Pega applications to seamlessly interoperate with Salesforce applications.  Pega Process Extender enables customers to build mash-up user interfaces with real-time data integration, single sign-on authentication so that customers can instantly leverage Pega BPM. Using Pega, customers can quickly model and automate their business rules and processes to get work done across their enterprise with unparalleled efficiency.  Businesses can now differentiate how they onboard customers, fulfill sales orders, and unify front and back-office operations to meet changing customer, regulatory and market demands.

The Pega Process Extender is currently available, and can be implemented either on-premise or in the cloud.

“Pega has a long and successful track record in optimizing CRM implementations by helping clients automate and unify processes across people and multiple systems,” said Douglas Kim, Managing Director of Product Marketing at Pegasystems.  “Having our application available on the AppExchange is further validation of Pega’s desire to bring increased value to our customers by helping them ‘Build for Change’ while getting work done across channels, people and systems.”

“Companies are looking to transform the way they connect with customers, partners and employees to thrive in the social and mobile era,” said Alex Bard, senior vice president, Service Cloud, "Customers who have invested in automating their business process using Pega Business Process Management can now take advantage of that work directly from within Salesforce - the world’s #1 CRM platform - providing them with the powerful solutions they need to create deeper connections with their customers across the entire customer lifecycle.”


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About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620