TowerGroup and Pegasystems to Host Webinar – “Recessionary Growth Strategy One: Decreasing Costs While Improving Service”

Cambridge, Mass. – April 9, 2008 – Pegasystems Inc. (NASDAQ: PEGA), the leader in Business Process Management (BPM), and Tower Group will present Recessionary Growth Strategy One: Decreasing Costs While Improving Service,a webinar for executives in the financial services industry on April 16 at 11:00 a.m. EST. Jim Eckenrode, Banking Research Fellow and Executive Lead for Financial Services Strategies and IT Investments at TowerGroup, and Pegasystems’ Willy Fox, Senior Director of Financial Services Solutions, will discuss strategies and tactics financial organizations can employ to increase market share in a soft market by simultaneously decreasing costs and improving customer service.

WHO:Jim Eckenrode, Banking Research Fellow and Executive Lead for Financial Strategies and IT Investments at TowerGroup
Willy Fox
, Senior Director of Financial Solutions at Pegasystems
WHAT:The Webinar “Decreasing Costs While Improving Service” will describe business and
technology strategies that can help financial organizations be more productive and continue to grow during an economic downturn.  Through the presentation of real-world examples, participants will learn how to identify areas across their operations where they can simultaneously reduce costs and improve customer service.  They will also learn how proven methodologies and business process management technologies can increase these benefits and help organizations develop the agility to capitalize on new opportunities to win customers from weakened competitors. 
WHEN:Wednesday, April 16, 2008 at 11:00 a.m. EST
WHERE:Register here.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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