SMS Management & Technology and Pegasystems Form Strategic Alliance

Melbourne, Australia – 5 July 2011 – SMS Management & Technology (SMS) *ASX:SMX+, Australia’s leading consulting, technology services and systems integration company, has today announced that it has signed a strategic alliance agreement with Pegasystems Inc. [NASDAQ: PEGA], the leader in Business Process Management (BPM) and software for customer centricity.

The SMS and Pega alliance will focus on delivering robust BPM solutions across a number of industries. This best-in-class combination of Pegasystems’ industry leading BPM solutions and SMS’s end-to-end consulting and IT services is expected to help clients in the Asia Pacific market transform business processes, drive greater efficiencies and improve customer service.

SMS and Pega will offer full end-to-end BPM solutions, including Pegasystems software and SMS’s consulting and delivery resources, ongoing services and full training and enablement, allowing clients to foster the business agility necessary to meet ongoing change requirements.

Commenting on this alliance, National Practice Director (Systems Integration) at SMS, Trevor Townsend said,

"SMS is delighted to be partnering with Pegasystems and we are looking forward to driving the relationship forward. Pega is a leader in its field and many of our clients have actively encouraged SMS to extend its BPM capabilities to include the Pega offering."

Commenting on the partnership, Luke McCormack, Regional Vice President and Managing Director, Asia Pacific, Pegasystems, said,

"We are excited to build a strong working relationship with SMS as they join our delivery ecosystem. SMS is one of the leading Australian systems integrators when it comes to experience in delivering BPM solutions. Modern organisations are looking to harness the power of BPM to drive business transformation and agility. Through this relationship, we are jointly able to offer the full spectrum of solutions and services across a wide variety of industries, and provide a rapid return on investment."

SMS Management & Technology (SMS) *ASX:SMX+ is Australia’s leading consulting, technology and systems integration company employing over 1,700 professionals throughout Australia, Hong Kong, Vietnam and Singapore. Established in 1986, SMS is best known for delivery excellence. SMS helps its clients improve their business performance through the implementation of strategy and the delivery of business and technology projects. Industry expertise spans the financial services, ICT, government, defence, health, utilities, mining, gaming and infrastructure sectors.


About SMS

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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