Sentient Jet Selects Pegasystems Business Process Management Software

CAMBRIDGE, Mass., Nov. 14, 2005 — The leading provider of private jet membership in North America, Sentient Jet, Inc., has chosen Pegasystems (Nasdaq:PEGA) business process management (BPM) solution in support of internal operations and in furthering its commitment to 100 percent customer satisfaction.

Sentient delivers the most flexible private jet solution for both individuals and corporations by providing customers with a 24-hour Client Management Team to assist with planning itineraries; customizing catering; assisting with ground travel; or any other needs that arise during travel. Sentient plans to use the Pegasystems' PegaRULES Process Commander® (PRPC) software to aid in the scheduling of charter flights as well as to track clientele's special requests from inception to completion. Pegasystems' PRPC will be implemented into existing processes and will play a critical role in furthering the company's commitment to ensuring that every client's needs, from scheduling to meals to amenities, are met in a timely manner and with complete satisfaction.

David Holeman, CIO, Sentient Jet, said "We were impressed with Pegasystems' software, demonstrating how PegaRULES Process Commander could streamline our workflow and automate our processes. We look forward to the benefit that PRPC brings to our company and to our customers — allowing us to maintain a superior level of service while we grow our business.".

Pegasystems rules-based BPM technology, with its unification of rules and processes, will enable Sentient to close the gap between business goals and business systems. "This is an accomplishment for both parties — for Sentient to allow them to best meet its customers' needs, and for Pegasystems in support of their success," said Leon Trefler, Managing Director, North America Sales, Pegasystems.

About Sentient Jet, Inc.

Sentient Jet, Inc., headquartered in Weymouth, MA, is the leader in private jet membership. Members enjoy access to premium executive class aircraft with a guaranteed response time anywhere in the continental United States in ten hours or less. All flights are operated by FAR Part 135 carriers. Operators providing service for the Sentient Private Jet Membership program must meet both FAA safety requirements and additional Sentient safety standards. Sentient Jet is also the owner of Atlantic Aviation Flight Services, which operates in full compliance with all FAA and Sentient safety standards and provides some flights for Sentient members. The Sentient program is the flexible, safe, convenient and economically prudent approach to private jet travel. More information is available at

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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Lisa Pintchman Rogers
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+1 617-866-6022

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Ilena Ryan
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Joanna Richardson
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Jon Brigden
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+44 (0) 118 9398 584

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Phone +1 617-374-9600
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