Pegasystems Tops 350 Million in Supported Cards

CAMBRIDGE, Mass., April 19, 2005 — With more than eighteen years of experience providing Card Services solutions to the worldwide marketplace, Pegasystems Inc. (Nasdaq: PEGA) today announced that its PegaCARD suite of solution frameworks is now supporting more than 350 million cards, driving over $1.5 trillion in card payments annually.

Pegasystems' industry-leading Card Services solutions cut overhead costs and improve customer satisfaction. By linking customer service representatives with back-end systems, issues can be resolved with one-and-done processing. The PegaCARD suite of solution frameworks, built on Pegasystems' industry-leading business process management platform, enable Card Services firms to automate their most critical business processes, including customer service, collections, disputes, credit, and fraud.

Pegasystems' Card Services customers include 5 of the top 10 North American issuers, 2 of the top 3 Associations, as well as leading card customers in Europe. Through this experience, Pegasystems has built a deep proficiency in Card Services supported by dedicated professionals in the sales, service, support, product-management, and product-development team, totaling more than 150 years of aggregate Card Services experience.

In addition to reaching a milestone of 350 million cards supported, Pegasystems' software supports the execution of over two billion instructions and over fifty thousand database accesses globally every second.

"Pegasystems is proud to offer the only suite of Card Services solutions built on an industry leading business process management platform. As such, we provide the agility necessary to rapidly enable personalized customer interactions and regulatory compliance for increase revenue and decreased risk, while also driving efficiency gains through the automation of critical business processes," said Jay Sherry, Vice President, BPM Markets, Pegasystems.

Transactions and values based on market share applied to industry data.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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