Pegasystems to Provide Business Process Management Solution to Rabobank; Initial Implementation to Include Enhanced Online Process Management

CAMBRIDGE, Mass., April 14, 2005 — Pegasystems Inc. (NASDAQ: PEGA), the leading provider of smart, rules-driven business process management (BPM) software, today announced that it will be delivering its PegaRULES Process Commander® BPM platform to Rabobank Nederland, the largest financial service provider in the Dutch market and the largest Internet bank in Europe. The agreement was signed in the fourth quarter of 2004.

Initially, Rabobank will be using the system to implement projects across Trade Services, including the online management of letters of credit and direct collections. In addition the system will be used in payment processing for aggregation, validation, and intelligent routing into the group's general ledgers.

Ben Christiaanse, executive vice president, Payments & Savings Division at Rabobank Nederland, said: "We chose to work with Pegasystems as its BPM technology fitted ideally with our operational requirements. Having a BPM architecture across our business will enable us to deliver enhanced service to our customers, as we will be able to more effectively manage our business processes."

David Wells, vice president and managing director of Pegasystems Europe, said: "This is a great endorsement of PegaRULES Process Commander, and further strengthens the strategic relationship between Rabobank and Pegasystems. It is a great example of how business process management can be tailored to an organization's needs to make it more agile, profitable, and competitive."

About Rabobank

The Rabobank Group is the world's most creditworthy privately owned financial institution (and the only commercial bank with a triple-A rating). The Rabobank Group is the largest financial service provider in the Dutch market. It has over nine million private and business customers, and is market leader in the Netherlands in virtually every area of financial services. The Rabobank Group consists of over 300 independent local Rabobanks in the Netherlands, all of them co-operatives, with a combined total of 1.5 million members.

The Rabobank Group also encompasses internationally well-known specialised entities such as Rabobank International (corporate banking, investment banking, and international retail banking), De Lage Landen (leasing and vendor finance), Gilde Investment (venture capital), Interpolis (insurance), and Robeco (asset management). Its international network encompasses 236 offices in 34 countries.

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

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The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


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