Pegasystems Participating At 2000 BroadVision International User Conference; New Pegasystems-BroadVision Joint Solution Being Demonstrated

ORLANDO, Fla., May 22, 2000 — Pegasystems Inc. (NASDAQ: PEGA), a leading provider of rules-based, Internet-architected electronic Customer Relationship Management (eCRM) software and solutions, today announced its participation at the 2000 BroadVision International User Conference, being held at Disney's Yacht & Beach Club Resorts in Orlando, Florida, May 21–24. During the four-day event, attendees may view live demonstrations of the Pegasystems-BroadVision integrated solution for marketing, sales, and service in Pegasystems' booth, number 504.

On Tuesday, May 23, from 1:30–2:30 p.m., Joe Friscia, Pegasystems' Executive Vice President of Sales and Service, will participate in a panel discussion entitled "Customer Relationship Management Convergence: The Coming Together of the Call Center and the Web for Customer Service." Friscia will discuss Pegasystems' strategic alliance with BroadVision, their joint solution, and the combined value that this relationship is delivering to clients.

"As a leader in patented rules-based solutions for eCRM, Pegasystems is ideally suited and delighted to participate in this discussion," said Friscia. "Our new rules-driven product with BroadVision provides the essential bridge for seamless Web-call center integration, enabling companies to launch their dot-com presence while maintaining consistent customer service across channels. The product unifies multiple solutions to create the single service architecture needed for personalized marketing, sales, and service, thereby helping companies to improve customer satisfaction and retention."

With more than 1200 attendees, the 2000 BroadVision International User Conference provides an excellent forum to see innovative and complementary products that extend BroadVision solutions, to learn from some of the world's knowledgeable specialists and visionaries in e-business, and share ideas with Pegasystems and other partners to extend the e-business reach. For more information about 2000 BroadVision International User Conference, call LKE Productions at (800) 340-3010 or (415) 544-9300, or visit

About BroadVision

BroadVision, Inc. (Nasdaq: BVSN, Neuer Markt: BDN), is a leader in personalized e-business applications. BroadVision's comprehensive suite of integrated applications is built for delivery via the Web and wireless devices. Companies using BroadVision's proven applications get to market quickly, launching innovative e-commerce, self-service and enterprise information sites. These sites enable personalized interactions and transactions with customers, partners, suppliers and employees. BroadVision One-To-One applications power innovative business-to-consumer sites and business-to-business exchanges for the world's top companies in financial services, telecommunications, retail and travel. BroadVision applications are available in more than 120 countries worldwide. Headquartered in Redwood City, Calif., USA, the company can be reached at 650/261-5100 or at

About Pegasystems

Pegasystems (NASDAQ: PEGA) develops strategic applications for marketing, sales, service, and operations. Pega’s applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega’s Global 3000 customers include many of the world’s most sophisticated and successful enterprises. Pega’s applications, available in the cloud or on-premises, are built on its unified Pega 7 platform, which uses visual tools to easily extend and change applications to meet clients’ strategic business needs. Pega’s clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use, and global scale. For more information, please visit us at

All trademarks are the property of their respective owners.

The information contained in this press release is not a commitment, promise, or legal obligation to deliver any material, code or functionality. The development, release and timing of any features or functionality described remains at the sole discretion of Pegasystems, Pegasystems specifically disclaims any liability with respect to this information.


Press Kit


Media Contacts

Lisa Pintchman Rogers
VP, Corporate Communications
[email protected]
+1 617-866-6022

North America:
Sean Audet
Director, Corporate Communications
[email protected]
+1 617-528-5230

Ilena Ryan
Sr. Manager, Public Relations
[email protected]
+1 617-866-6722

Joanna Richardson
Director, Corporate Communications
[email protected]
+44 (0) 118 9651 660

Jon Brigden
PR & Communications Manager
[email protected]
+44 (0) 118 9398 584

Pegasystems Inc.
One Rogers St.
Cambridge, MA 02142
Phone +1 617-374-9600
Fax +1 617-374-9620